Overview Employee Committee Member GRC- Employee Portal Student Committee Member GRC- Student Portal GRC- Process

As per the directions of AICTE and Gazette of India, the Grievance Redressal Cell has been formed to address the grievances, complaints, malpractices and problems of students/ Staff (Teaching & Non-Teaching) of ABES EC.

This cell aims to provide students/ Staff (Teaching & Non-teaching) with a platform where they can share their academic related and other miscellaneous problems and seek the best advice. The cell ensures at the end that all the stakeholders should be satisfied and happy during the stay at ABESEC.

A Grievance Redressal Committee has been constituted for the redressal of the problems reported by the Students/staff (Teaching & Non-teaching) of the College with the following objectives:

  • To ensure a fair, impartial and consistent way for redressal of various issues faced by the stakeholders.
  • To uphold the sanctity of the college by promoting good relationship amongst students and also a good professional relationship between students and staff (both teaching and non-teaching) and also amongst staffs.
  • To ensure that grievances are addressed and resolved promptly and in complete confidentiality.
  • To ensure that the views of grievant and respondent are respected and that any party to a grievance is not discriminated or victimized.
  • To ensure stakeholders to respect the rights and dignity of one another.

Overview


As per the directions of AICTE and Gazette of India, the Grievance Redressal Cell has been formed to address the grievances, complaints, malpractices and problems of students/ Staff (Teaching & Non-Teaching) of ABES EC.

This cell aims to provide students/ Staff (Teaching & Non-teaching) with a platform where they can share their academic related and other miscellaneous problems and seek the best advice. The cell ensures at the end that all the stakeholders should be satisfied and happy during the stay at ABESEC.

A Grievance Redressal Committee has been constituted for the redressal of the problems reported by the Students/staff (Teaching & Non-teaching) of the College with the following objectives:

  • To ensure a fair, impartial and consistent way for redressal of various issues faced by the stakeholders.
  • To uphold the sanctity of the college by promoting good relationship amongst students and also a good professional relationship between students and staff (both teaching and non-teaching) and also amongst staffs.
  • To ensure that grievances are addressed and resolved promptly and in complete confidentiality.
  • To ensure that the views of grievant and respondent are respected and that any party to a grievance is not discriminated or victimized.
  • To ensure stakeholders to respect the rights and dignity of one another.
Name Designation Mobile Mail ID
Prof. (Dr.) Devendra Kumar Sharma
(Director)
Chairperson 9643301069 director@abes.ac.in
Prof.S.P.Shukla,Director,REC Banda
(Senior Professor, AKTU,Lucknow)
Member 9415190054 director@recbanda.ac.in
Dr. D.P.Singh,Dy, Registrar, UPID, AKTU,Lucknow
(Official from AKTU, Lucknow)
Member 7830232377 dr.upid@aktu.ac.in
Prof.(Dr) Rajesh Kumar Tiwari
Professor, (ASH)
Member 9412100566 rajesh.tewari@abes.ac.in
Ms. Nitika Jain
Registrar
Member 9999889342 registrar@abes.ac.in
Dr.Pragati Shrivastava Deb
Associate Professor, Head-EN & ELCE
Member Secretary 9899477003 pragati.srivastava@abes. ac. in

Employee Committee Member


Name Designation & Mobile
Prof. (Dr.)Sanjay Kumar Singh
(Officiating Director)
director@abes.ac.in
Chairperson
9871876762
Prof.(Dr) Pankaj Sharma
HoD(CS), Asso. Dean Students Welfare
dosw@abes.ac.in
Member
9899346360
Ms. Nikita Jain
Registrar
registrar@abes.ac.in
Member
9999889342
Dr. Shweta Chaudhary
Assistant Prof.(ASH)
shweta.chaudhary@abes. ac. in
Member
9990118759
Dr. Shweta Chaudhary
Assistant Prof.(ASH)
pragati.srivastava@abes. ac. in
Member Secretary
9899477003
Dr. Shweta Chaudhary
Assistant Prof.(ASH)
Member
Official from AKTU, Lucknow
( Nomination request already sent to university)
Member
GRC- Employee Portal
Name Designation Mobile Mail ID
Prof. (Dr.) Devendra Kumar Sharma
(Director)
Chairperson 9643301069 director@abes.ac.in
Dr. Rajesh Kumar Tiwari
Assistant Prof.(ASH)
Member 9412100566 rajesh.tiwari@abes. ac. in
Dr. R.R. Panda
Chief Proctor, Professor (ASH)
Member 9953902045 rati.panda@abes.ac.in
Ms. Nitika Jain
(Registrar)
Member 9999889342 registrar@abes.ac.in
Mr. Manabendra Saha
Assistant Professor (ME)
Member 9540964594 manabendra.saha@abes.ac.in
Dr.Pragati Shrivastava Deb
Associate Professor, Head-EN & ELCE
Member Secretary 9899477003 pragati.srivastava@abes. ac. in
Rohan Kumar
Roll No:2200320210050
Admission No.: 2022BO211021
EN 2nd year
Student Special Invitee (Male) 7500658504 rohan.22B0211021@abes.ac.in
Jahnvi Bansal
Roll No:2100321530082
Admission No.: 2021B1531042
AIML 3rd Year
Student Special Invitee (Female) 7451827244 jahnvi.21b1531042@abes.ac.in

Student Committee Member


Name Designation & Mobile
Prof. (Dr.)Sanjay Kumar Singh
(Officiating Director)
director@abes.ac.in
Chairperson
9871876762
Dr. Rajesh Kumar Tiwari
Assistant Prof.(ASH)
rajesh.tiwari@abes. ac. in
Member
9412100566
Dr. R.R. Panda
Chief Proctor, Professor (ASH)
registrar@abes.ac.in
Member
9953902045
Ms. Nitika Jain
Registrar
registrar@abes.ac.in
Member
9999889342
Mr. Manabendra Saha
Assistant Professor (ME)
manabendra.saha@abes.ac.in
Member
9540964594
Dr.Pragati Shrivastava Deb
Associate Professor, Head-EN & ELCE
pragati.srivastava@abes. ac. in
Member Secretary
9899477003
Rohan Kumar
Roll No:2200320210050
Admission No.: 2022BO211021
EN 2nd year
rohan.22B0211021@abes.ac.in
Student Special Invitee (Male)
7500658504
Jahnvi Bansal
Roll No:2100321530082
Admission No.: 2021B1531042
AIML 3rd Year
jahnvi.21b1531042@abes.ac.in
Student Special Invitee (Female)
7451827244
GRC- Student Portal

GRC-Process


1
Any Person raising a request should register the grievance through the grievance redressal portal link available on the website.
2
The grievance will immediately go to the concerned HOD who needs to acknowledge the receipt of the grievance Via Portal.
3
HOD needs to provide (1) Necessary solution, (2) Invalid the matter (3) comment if the same is not under the scope and forward to grievance cell.through mail. The decision report should be submitted by HoD to the grievance redressal cell is within 5 days from receipt of the complaint. The time to final approval by GRC is within 07 days from receipt of the complaint.
4
If the student/faculty/staff is not satisfied with the decision of the concerned grievance HoD, he/she can submit an appeal to the Central Level Grievance Committee within four days from the date of the receipt of the reply from the concerned grievance HoD.
5
If the Complaint is forwarded to the central grievance redressal cell, then the member secretary of the grievance committee will place the matter before the grievance committee members which shall either endorse the decision of the concerned grievance HoD or shall pass appropriate solution in the best possible manner.
6
The GRC shall send its report with recommendations, if any, to the university and a copy thereof to the aggrieved faculty/ staff/ student, within 15 days from the date of receipt of the complaint.
7
In case faculty/staff/student is not satisfied with the decision of the Student Grievance Redressal Committee(SGRC), they may appeal, to the Ombudsperson appointed by the affiliating university (AKTU) for redressal of their grievance.
8
While dealing with the complaint, the committee at all levels will observe the law of natural justice and hear the complainant and concerned people.
9
While passing an order on any Grievance, at any level, the relevant provisions of the Act/Regulations should be kept in mind and no such order should be passed in contradiction of the same.